In this course, learners will develop a comprehensive understanding of business operations, process improvement, and digital transformation – from Lean methodology and operational excellence through to automation, analytics, and strategic business analysis. Learners will apply Lean principles including value stream mapping, flow, pull, and waste elimination to optimise organisational processes, and explore Agile at scale and business process improvement frameworks. They will examine operations management functions and strategies covering supply chain management, inventory management, demand forecasting, capacity management, and project management fundamentals. Learners will explore business process automation and robotic process automation (RPA), integrate AI and machine learning into existing processes, and apply change management and digital transformation strategies. They will use Power BI and analytics tools to visualise, report on, and derive predictive insights from operational data, and apply strategic business analysis frameworks including BABOK to align organisational goals and business operations.